Insurance and the CMMC Business Office

Central Maine Medical Center manages CMHA’s billing process and is contracted with most insurance plans. For proper claims processing, we will require a current copy of your insurance card at the time of the visit, and your insurance benefits will be verified by our office staff. Please note that once we have billed your insurance, a diagnosis cannot be changed.

It is the patient’s responsibility to be familiar with policy benefits and to know if authorization or referral is required. Since most primary care offices and insurance carriers cannot process a referral in less than 7-14 days, please contact your insurance carrier/primary care office well in advance of your appointment date here.

Co-pays and co-insurance payments are due at the time services are rendered. For those patients with large deductibles, limited benefits, or for those who are without medical coverage, our billing department will be happy to create a payment program for you. We do not wish anyone to be denied medical care because of a financial hardship. If you have any difficulty understanding or paying your bill, we encourage you to contact our billing department.

Your insurance carrier has contracted with a specific laboratory for the processing of laboratory testing, as well as a specific center for Ultrasound and Nuclear Medicine testing. The processing lab and/or testing center will bill your insurance carrier directly for the services provided. It is the patient’s responsibility to verify benefits and coverage of these services.

To pay a bill online or learn more about CMMC's Patient Financial Services Depatment visit their website.